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Terms & conditions


1. Acceptance of conditions

The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on this page and expressly declares to accept them without reservation.

These general conditions of sale govern the contractual relations between buy-swiss-cbd-ihs.com and its customer, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, except prior exemption, express and written.

2. Products

The photographs illustrating the products do not enter the contractual field. If errors occur, in any case, the responsibility of buy-swiss-cbd-ihs.com can not be engaged. Most of the products offered are in stock.

The products remain the property of the site until full receipt of the order by buy-swiss-cbd-ihs.com However, upon receipt of the order by the customer, the risks of the goods delivered are transferred to the customer.

3. Orders

To place an order, the customer must first identify himself. To this end, he will complete, according to the information provided to him, a form made available to him in which he will include the information necessary for his identification and in particular his name, first name, telephone number, electronic address (email), address of billing and delivery. Additional information may be requested subsequently to ensure the quality and security of the transaction.

The automatic registration systems are considered as proof of the nature, content and date of the order. buy-swiss-cbd-ihs.com confirms the acceptance of his order to the customer at the email address that he has communicated. The sale will not be concluded until the order has been confirmed.

buy-swiss-cbd-ihs.com reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order.

The information given by the buyer when ordering commits the latter: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be delivered. the product.

4. Delivery

After confirmation of the order, buy-swiss-cbd-ihs.com undertakes to deliver to its transport company, all the references ordered by the buyer. Products purchased on the site are delivered to the address indicated by the customer during the ordering process. Orders are shipped within 48 hours. The times indicated are average times and correspond to shipping times plus delivery times.

Our carrier will deliver from Monday to Saturday to the address you have specified. In case of absence, a calling card will be left in your mailbox. Your package will then be made available to you in the post office on which you depend.

buy-swiss-cbd-ihs.com must execute the order within 30 days from the day following that on which the customer has validated his order. Exceeding the shipping time may not give rise to any cancellation of the order, to any reduction in the price paid by the buyer and to any payment for damages, as soon as the customer is delivered within 30 working days following the confirmation of his order.

All orders placed at buy-swiss-cbd-ihs.com are intended for the personal use of customers, customers or recipients of the products are prohibited from any partial or total resale of the products. In the event of apparent defects, the buyer benefits from the right of return under the conditions provided for in the general conditions.

buy-swiss-cbd-ihs.com is responsible for the proper execution of contractual obligations with regard to the customer, and resulting from the contract concluded on the site. However, buy-swiss-cbd-ihs.com can be exempted from all or part of its responsibility by providing proof that the non-performance or poor performance of the contract is attributable, either to the customer, or to the unforeseeable and insurmountable fact of a third party to the contract, or to a case of force majeure as defined by the French case law in force, disruption or general strike, total or partial, in particular postal services and means of transport and / or communication, flood, storm, fire, war, riot, accidents and the inability to get supplies. The goods always travel at the risk and peril of the recipient.

Likewise, the responsibility of buy-swiss-cbd-ihs.com cannot be retained in the event of non-performance of the contract due to out of stock or unavailability of the product. Finally, the responsibility of buy-swiss-cbd-ihs.com cannot be held liable for all the inconveniences or damages inherent in the use of the Internet network, in particular a break in service, an external intrusion, the presence of computer viruses.

Always check your package on arrival. You have 48 hours to make any reservations with the carrier in the event of a missing item or damage. In the event of deterioration linked to the carrier, the recipient must make a reservation with the carrier. The reimbursement of damaged merchandise cannot be granted without this reservation.

We offer insurance in case of seizure or loss of your package. This is optional. If you take out insurance, your package will be returned free of charge in the event of customs seizure or loss. However, no return or refund will be granted in these cases if you have not subscribed to the insurance.

5. Price

The price is expressed in euros.

The price indicated on the product sheets does not include transport.

The price indicated in the order confirmation is the final price, including VAT.

This price includes the price of the products, the handling, packaging and conservation costs of the products.

6. Payment

The price invoiced to the customer is the price indicated on the order confirmation sent by buy-swiss-cbd-ihs.com to the latter.

The price of the products is payable in cash on the day of the actual order.

Payment is made by credit card, or by bank transfer.

Your bank card number is sent to the payment servers, your payment is made directly in a secure environment without going through the purchasing-cbd-suisse.com server, a guarantee that is all the more important as your bank card numbers are known only to our banking partner.

The order validated by the customer will only be considered effective when the bank payment centers concerned have given their agreement. In case of refusal of the said centers, the order will be automatically canceled and the customer notified by e-mail. In addition, buy-swiss-cbd-ihs.com reserves the right to refuse any order from a customer with whom there is a dispute.

7. Disputes

This contract is subject to the Swiss Commercial Code.

buy-swiss-cbd-ihs.com cannot be held responsible for any damage of any kind, whether material, immaterial or bodily, which could result from a malfunction or from the improper use of the products sold.

It is the same for the possible modifications of the products resulting from the manufacturers. In the event of difficulties in the application of this contract, the buyer has the possibility, before any legal action, to seek an amicable solution in particular with the help of: a professional association of the branch, an association of consumers or any other advice of its choice. It is recalled that the search for an amicable solution does not interrupt the "short period" of the legal guarantee, nor the duration of the contractual guarantee.

It is recalled that as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors his financial commitments to the seller.

Complaints or disputes will always be received with attentive benevolence, good faith being always presumed in those who take the trouble to explain their situations. In the event of a dispute, the customer will first contact the company to obtain an amicable solution. Failing this, the customer will have the choice to enter the civil jurisdiction he wishes.

buy-swiss-cbd-ihs.com cannot be held responsible for misuse of the products sold, non-compliance with recommendations for use and hygiene or any other unwanted side effect.

8. Guarantee

In all cases buy-swiss-cbd-ihs.com cannot be held responsible for non-compliance with the regulatory and legislative provisions in force in the receiving country, the responsibility of buy-swiss-cbd-ihs.com is systematically limited to the value of the product in question, value at the date of sale and without possibility of recourse to the brand or the company producing the product.

You can contact customer service by email: contact at buy-swiss-cbd-ihs.com.

9. Copyright

The content of this site, texts, photos, illustrations is the exclusive property of buy-swiss-cbd-ihs.com. Any reproduction, even partial, assembly, publication is prohibited without prior authorization.

10. Legal information

The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders, the establishment of invoices and warranty contracts. Failure to provide information results in the non-validation of the order.

The customer has the right to access, modify, rectify and delete data concerning him, which he can exercise from buy-swiss-cbd-ihs.com.

In addition, buy-swiss-cbd-ihs.com undertakes not to communicate, free of charge or with consideration, the contact details of its customers to a third party.